Regarding changes in product shipping lead time

We would like to express our gratitude for the continued success of your company. Thank you very much for your continued support.

Up until now, we have been able to ship our Tears products by closing at 6:00 pm the day before and shipping the next business day. Due to a review of our collection system, it has become difficult to maintain the current shipping system.

Although we have been doing our best to improve business efficiency, we have regretfully made the following changes to our ordering and shipping system.

We apologize for the sudden notice and appreciate your understanding and cooperation.

 

Note

〇Revision date

From Monday, January 6, 2025

〇Revision details

(Old) Order received by 18:00 the day before → Ships the next business day

(Example: Order by 6pm on Sunday → Ships on Monday)

(New) Orders received by 18:00 on business days → shipped the next business day

(Example: Order on Saturday or Sunday → Received on Monday, shipped on Tuesday)

That’s all

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